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Terms & Conditions

Effective Date: 06-March-2025

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Welcome to Aunt Jackie's Cookies! By using our website (www.AuntJackiesCookies.biz), placing an order, or interacting with our services, you agree to the following Terms and Conditions.

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1. General

  • Aunt Jackie's Cookies is a bakery business providing cookie decorating kits and baked goods.

  • By using our website, you confirm that you are at least 18 years old or have permission from a parent/guardian.

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2. Ordering & Payment

  • Orders must be placed through our website.

  • Full payment is required at checkout to process your order.

  • We do not accept returns on food products for health and safety reasons.

  • If there is an issue with your order, please contact us at Jackie@AuntJackiesCookies.biz within 24 hours of order.

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3. Special Requests & Custom Orders

  • Customers can submit special requests when placing an order.

  • We will do our best to accommodate requests, but availability is not guaranteed.

  • For additional requests, please email Jackie@AuntJackiesCookies.biz with your order number.

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4. Allergy Disclaimer

  • Our cookies do not contain peanuts, but they are baked in a kitchen that may process nuts.

  • We do use eggs in our products.

  • Customers with allergies should review our ingredient list or contact us before ordering.

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5. Delivery & Lead Time

  • We ask that customers order as far in advance as possible to allow for scheduling.

  • Rush orders may be accommodated with at least 24 hours' notice, but availability is not guaranteed.

  • Delivery is available within Omaha, NE, and surrounding areas.

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6. Intellectual Property

  • All website content, including images, logos, and text, is the property of Aunt Jackie's Cookies and may not be used without permission.

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7. Limitation of Liability

  • Aunt Jackie's Cookies is not responsible for any adverse reactions to our products.

  • We are not liable for delivery delays due to unforeseen circumstances (e.g., weather, carrier delays).

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8. Changes to Terms

  • We may update these Terms & Conditions at any time. Updates will be posted on this page.

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9. Contact Information

If you have any questions, please contact us at:

📧 Info@AuntJackiesCookies.biz
📧 Jackie@AuntJackiesCookies.biz

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